Privacy Policy
Data protection laws have changed, and as of 25th May 2018, the European Union General Data Protection Regulation 2016/679 (GDPR) is in effect. We at Artisan Store LTD would like to inform you that we are fully compliant with these regulations, in line with our ongoing commitment to customer privacy and safeguarding personal data submitted during the checkout process or through any other form of interaction, including email communication where applicable.
Artisan Store LTD is committed to protecting your privacy. We understand the importance of being transparent about how we collect and use customer information, and we do so solely for purposes such as order processing and delivery.
By using our site, you agree to this Privacy Policy. We may update this page to reflect changes in our practices, and any material updates will be made clear before taking effect. Please check back periodically to stay informed of any changes.
Why Do We Collect Your Information?
Your privacy is important to us. Any information you provide will be used only as outlined in this Privacy Policy. We collect information to help process orders efficiently and provide you with the best customer experience. This includes tailoring offers, improving services, and understanding purchasing behavior to better serve your needs.
We do not send spam. You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account.
A) Information You Give Us
We collect the information you share with us in the following ways:
During your interactions with our website or customer service—such as placing orders, completing forms at checkout, or communicating by phone or email—we gather details like your name, address, contact details, and preferences. This allows us to personalize your experience and improve the support we offer.
Purchase details including the products you’ve ordered, time and date of purchase, and delivery information are recorded. For secure payments, debit or credit card details are handled by secure third-party payment processors. To protect against fraud, we may request PIN verification when making online payments.
We may also retain records of any correspondence you have with Artisan Store LTD, including phone calls.
B) Information We Collect About You
When you visit our site, your browser is scanned for cookies. These cookies help us gather technical data such as:
Page load times
Product views
IP addresses
Browser types and versions
Time zone settings
Operating system and platform
Installed plug-ins/extensions
This technical information is crucial in helping us enhance website performance and troubleshoot any issues for a smoother shopping experience.
Your Rights
As a user under the GDPR, you have the right to:
Request access to the personal data we hold about you
Ask us to correct inaccurate data
Request deletion of your data
Withdraw consent for marketing communications at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated
Contact Us
If you have questions or requests regarding your personal data or this Privacy Policy, please contact us at:
Artisan Store LTD
Email: info@artisanstore.co.uk
Phone: +44 7857 358093
Address: 224 Charch road Nw109np